All items shipped will be sent via UPS.
Unopened items may be refunded within 30 days with an original sales receipt. Refunds will be issued in the form of the original payment. If the items were paid for by check, a cash refund will be issued after 5 business days of the original sales date.
Special orders cannot be returned as they are ordered in specifically for the patient who requested the product.
Please report any issues with your order to us within 5 business days of receiving them.